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What are the requirements to buy wholesale?All applicants must have a valid Business License / Seller's Permit to buy wholesale.
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What is the minimum purchase to buy wholesale?Minimum purchase is $1,000 USD.
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What are your prices?Prices will be made available to you once one of our sales associates reviews your credentials.
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How to place a quote request?We offer per mastercase or per display. Please choose between display or mastercase when adding a product to your quote cart, along with the quantity. When you go to the view cart page, there is an “add notes” button/section if you want both or need to send us a note when you place your quote request order. When we review your quote and get in touch with you, we'll be able to assist you further.
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Why can I not make a payment online?We currently do not sell online, but we allow customers to make an order to allow a sales associate to quote you for prices.
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I received the wrong item, I am missing an item in my order, I received a broken item. What can I do?We are sorry for the inconvenience; please contact us with your order number and a photo of the merchandise (if the item is broken/damaged). We'll work hard to find the best solution for you as soon as possible!
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How much is shipping?We do free local deliveries (varies). Shipping is paid by the customer, but we do our best to quote the most reasonable rate for you.
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How long will my order take?Please allow 2-3 business days for us to contact you about your order or order quote.
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What are your payment options?We accept the following payment methods: wire transfers, credit cards, debit cards, and checks (*these must clear before releasing merchandise and may take up to 4 business days).
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Do you have a product showroom?Yes, we are located in Los Angeles, California, however, you must arrange an appointment with us before visiting. We want to ensure that each customer receives the attention and quality service that they deserve, so scheduling an appointment with one of our sales representatives is ideal. To set up an appointment please call or send us an email through our contact page.
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Privacy NoticePRIVACY NOTICE This privacy notice for Amuse Cosmetics ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: Visit our website at https://www.amusecosmetic.com, or any website of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at sales@amusecosmetic.com. 1. WHAT INFORMATION DO WE COLLECT? The personal information you disclose to us. In Short: We collect personal information that you provide to us. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 2. HOW DO WE PROCESS YOUR INFORMATION? In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including: To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user. To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services. To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time. To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them. To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you. To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm. 3. HOW DOES YOUR STORE, USE, SHARE, AND DISCLOSE YOUR SITE VISITORS' PERSONAL INFORMATION? In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests. Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 4. HOW DO YOU COMMUNICATE WITH YOUR SITE VISITORS? We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail. 5. HOW CAN YOUR SITE VISITORS WITHDRAW THEIR CONSENT? If you don’t want us to process your data anymore, please contact us at sales@amusecosmetic.com or send us mail to: Amuse Cosmetics 5640 Bandini Blvd Bell, CA 90201 United States 6. PRIVACY NOTICE UPDATES In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 7. QUESTIONS AND YOUR CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sales@amusecosmetic.com or send us mail to: Amuse Cosmetics 5640 Bandini Blvd Bell, CA 90201 United States
FREQUENTLY ASKED QUESTIONS
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